Our Vision, our Mission, and our Values

Medical Aid Financial Advisors


As an independent Medical Aid Brokerage, we feel that it is important to share our core beliefs with our clients.
 
For that purpose, we wish to share the values by which we stand, as well as our Mission. This is to provide a view of where we are, and what we do, at a glance.
 
 
We have goals at Medical Aid Financial Advisors, and these goals and aspirations are shared via our Vision.
 
 
Mission and Vision:
Mission:
 
We are not controlled by any Medical Aid service provider.
We are not restricted to using particular Medical Aid service providers.
 
This gives strength to our Policy of providing Independent Medical Aid proposals to our clients. We present our proposals with the knowledge that our clients are not Medical Aid professionals.
 
After diligent analysis of the client’s requirements, and with the knowledge we have of the Medical Aid schemes as regards their Council Registration, Reserve Requirements, Service levels and Product range, we assess their current adherence to market trends, and the price to benefit ratio. With this information we are able to prepare comparison proposals for our clients that will meet their specific needs.
 
Value added focused health, wellness and safety services are available to our corporate clients.
 
 
Medical Aid Financial Advisors is your Medical Aid growth partner. In order to grow with you, we need to know where we are going. As a roadmap, and for reference, we have a Vision we want to share with you.
 
 
Vision:
 
  • To be industry leaders in providing Medical Aid Benefit Packages
  • To be the preferred Independent Medical Aid Benefit Package Provider
  • To be only Medical Aid service provider our clients would consider
  • To be significant role players within the Medical Aid provision and brokerage fields.
  • To consistently provide our clients with: professional, comprehensive, accurate, and relevant advice.
  • To consistently provide our clients with: professional, comprehensive, accurate, and relevant support.
  • To be attentive to, and aware of, our clients’ financial situation and long term needs. By so doing we aim to develop and maintain beneficial long term relationships with our clients.
  • To ensure constant client satisfaction we shall provide professional, relevant Medical Aid Service Solutions
  • To contribute to the Council for Medical Aid Schemes and Financial Services Board in order to achieve beneficial transformations
  • To provide a holistic service, taking into account costs, preferences, and challenges; and thereby providing affordable cover that is specific and sustainable
 
Providing a professional service, and having aspirations means nothing if there are no measures of accountability. To ensure we meet and exceed our obligations professionally, we bind ourselves to the following values:
  • Passion, for our people, and our Industry
  • Consistency in all we do
  • Client Confidentiality
  • Cultural diversity
  • Integrity
  • Batho Pele principles
  • Patient’s Bill of Rights
 
We trust that reading this has given you an insight into how we approach our obligations, and do business. We focus on you, the individual, to provide you with unsurpassed service and to provide you with the Benefit Solution you need.